Warranty Policy
The following warranty policy applies to all G.MAX products listed on this website unless otherwise stated:
A 12-month guarantee from the purchase date against any peeling or defects on the finish (chrome, paint, and machined face/polished finish) on the face and lip of the rim.
A lifetime guarantee on any structural problems under normal driving conditions.
What the warranty does not cover:
- Cosmetic defects on the window, stud holes, or inner/hidden parts of the rim.
- Fracture or severe buckling of the wheels outside normal driving conditions i.e., in accidents or other impacts, is not included in this cover.
- Wheels that are not cleaned according to the instructions and defects start to appear on the finish.
- Damages in the finish of the wheel (such as chipped paint or scratches) that are caused by careless/inappropriate tyre-fitting process.
- Wheels that have been modified without previous agreement with G.MAX.
- Wheels that have been damaged in transit, accident, or other method outside the hands of G.MAX personnel.
- Wheels that have been fitted with the knowledge that they are not load rated for the vehicle.
- Wheels that have been fitted with the wrong tyres, or used to carry excessive loads.
- Inappropriate usage of the wheels, i.e., passenger wheels used for off-road purposes.
- Accessories (i.e. hub rings, nuts, bolts) included with the wheel purchases that are free of charge do not fall under the warranty conditions.
Warranty Details:
- ALWAYS INSPECT THE WHEELS BEFORE MOUNTING THE TYRES. G.MAX does not refund or accept any returns for wheels that are found faulty after they have been fitted with tyres.
- G.MAX will repair or replace the wheel once they are proven faulty within the warranty period. Forward and return freight will be at the owner’s expense in all warranty situations unless specified. Cost of mounting/demounting tyres from wheels, wheel balancing/alignment, and other consequential costs incurred during the warranty process will be at the owner’s expense unless otherwise specified.
To claim a warranty, you have to retain the receipt with the original purchase date. We will repair/replace the wheels accordingly within the warranty period.